22 years old, with numerous achievements, and a customer oriented philosophy, Diplomat Hotels applies the very high standards of the Albanian hospitality. Diplomat Hotels is part of the elite of the hospitality industry in Albania.
Vision
Our vision is to be recognized as a first choice family chain hotel in the Albanian hospitality through the delivery of sustainable, consistent and qualitative services.
Mission
To commit that our guests and our employees find a sense of belonging in our hotels.
Values
#experience – We opened the first private hotel in Albania. Since 1993, our company has been contributing to raise the standards of the Albanian hospitality. Today, we have the same energy and excitement to continue our way and keep adding value to our guest’s experiences.
#familyspirit – We believe in the synergy that derives from the family spirit. We see it as the key to deliver distinctive services and to turn our guest moments into memories.
#peoplefocus – Everything starts from our people.
#environmentallyfriendly – Both our hotels generate green energy through the solar panels that are implemented in each building. We consider environmental sustainability as an essential element of the present and the future. #wegogreen #contributetoamoresustainableworld
#respect – The cornerstone of our company is the respect for what we do.
#integrity – We always strive to build bridges with our stakeholders through respecting ethical and moral standards